Eternal Wonder Tours
Address: Molla Gürani Mahallesi, Aksaray Mektebi Sokak. No:1/10, 34093 Fatih/İstanbul
Phone: +90 535 709 41 45
Email: info@eternalwondertours.com
TÜRSAB License Number: 13299
Website: www.eternalwondertours.com
1. Subject of the Agreement
This Distance Sales Agreement regulates the terms and conditions for the sale and provision of tour and travel services booked by the BUYER via the website www.eternalwondertours.com, in accordance with the relevant provisions of the Turkish Law on Consumer Protection (Law No. 6502) and the Regulation on Distance Contracts.
2. Parties
SELLER: Eternal Wonder Tours
BUYER: The individual who makes a tour reservation through the website, whose personal and payment details are submitted during the booking process.
3. Description of Services
Details regarding the purchased tour, including tour dates, participant count, total price, and specific terms (if any), will be provided during the reservation process.
4. Payment Terms
Payments are made securely via the online payment system on the website, using credit or debit cards. The reservation is confirmed once the payment is successfully processed.
5. Right of Withdrawal & Cancellation Policy
- Full refunds are available for cancellations made at least 7 days before the tour date.
- Cancellations made within 7 days of the tour date are non-refundable.
- In case of cancellations due to weather conditions or operational reasons by Eternal Wonder Tours, the full amount will be refunded or an alternative will be offered.
6. Service Fulfillment
Tour services commence at the specified time and location. It is the BUYER’s responsibility to be at the meeting point on time. In cases of force majeure (natural disasters, transportation strikes, etc.), Eternal Wonder Tours will notify the customer and suggest alternatives or provide a full refund.
7. Jurisdiction
In case of any dispute arising from this agreement, Istanbul Consumer Arbitration Committees and Istanbul Consumer Courts shall have jurisdiction.
Berk, our guide, met my friend and me right at Galataport and had the timing dialed in from the start. The private vehicle was already waiting, warm i...
Went in expecting just a simple city walk; instead the tram and ferry rides between Hagia Sophia, the Grand Bazaar, and our Bosphorus tea stop felt li...
The view from Süleymaniye at dusk, looking over the Bosphorus with tea in hand, is what really stayed with us. Crowds around Hagia Sophia slowed thing...
Berk was awesome and Airport Transfer was a very nice addition to their service. Berk was very flexible to our needs and wants.
Booked this last minute while staying near Sultanahmet and I’m still thinking about the light that afternoon. Walking into Hagia Sophia as the sun cam...
Ended up talking about this day with my parents all evening back at the hotel, mostly because of how it wrapped up. After walking through Hagia Sophia...
What sticks most from this day was how the rhythm of the city changed as we walked and rode between the major sites. Our small group of friends met th...
Felt almost like joining a small autumn walking club. Our guide kept a relaxed pace so my parents could manage the 10,000 steps from Sultanahmet Squar...
Walked Istanbul’s old town with a friend at an easy pace, from Hagia Sophia to the Grand Bazaar and a Bosphorus tea break. Our guide adjusted for cool...
The "Istanbul Ottoman Heritage Walking Tour & Bosphorus view Tea Break" tour by Eternal Wonder Tours was absolutely unforgettable. Every detail was ca...
If you’re planning a trip to Istanbul there is no need to look any further. We already miss our “son in Istanbul.”
Accommodating to our schedule. Airport transfers were simple and as scheduled. Burak had a great demeanor, very knowledgeable, and flexible to our nee...