info@eternalwondertours.com
+90 5357094145
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Eternal Wonder Tours
Address: Molla Gürani Mahallesi, Aksaray Mektebi Sokak. No:1/10, 34093 Fatih/İstanbul
Phone: +90 535 709 41 45
Email: info@eternalwondertours.com
TÜRSAB License Number: 13299
Website: www.eternalwondertours.com
1. Subject of the Agreement
This Distance Sales Agreement regulates the terms and conditions for the sale and provision of tour and travel services booked by the BUYER via the website www.eternalwondertours.com, in accordance with the relevant provisions of the Turkish Law on Consumer Protection (Law No. 6502) and the Regulation on Distance Contracts.
2. Parties
SELLER: Eternal Wonder Tours
BUYER: The individual who makes a tour reservation through the website, whose personal and payment details are submitted during the booking process.
3. Description of Services
Details regarding the purchased tour, including tour dates, participant count, total price, and specific terms (if any), will be provided during the reservation process.
4. Payment Terms
Payments are made securely via the online payment system on the website, using credit or debit cards. The reservation is confirmed once the payment is successfully processed.
5. Right of Withdrawal & Cancellation Policy
- Full refunds are available for cancellations made at least 7 days before the tour date.
- Cancellations made within 7 days of the tour date are non-refundable.
- In case of cancellations due to weather conditions or operational reasons by Eternal Wonder Tours, the full amount will be refunded or an alternative will be offered.
6. Service Fulfillment
Tour services commence at the specified time and location. It is the BUYER’s responsibility to be at the meeting point on time. In cases of force majeure (natural disasters, transportation strikes, etc.), Eternal Wonder Tours will notify the customer and suggest alternatives or provide a full refund.
7. Jurisdiction
In case of any dispute arising from this agreement, Istanbul Consumer Arbitration Committees and Istanbul Consumer Courts shall have jurisdiction.
If you’re planning a trip to Istanbul there is no need to look any further. We already miss our “son in Istanbul.”
Accommodating to our schedule. Airport transfers were simple and as scheduled. Burak had a great demeanor, very knowledgeable, and flexible to our nee...
Berk was amazing and so patient knowing that I had a long flight prior to meeting with him for the tour. He helped me with my bag throughout the entir...
Berk was incredible! Took me all the places I wanted to see and was very accommodating with all my wishes. I had a great time with the company and the...
Still thinking about that Bosphorus tea break with my mate – spring sun, soft breeze, city skyline glowing. Our guide kept pointing out tiny details o...
We booked with Eternal Wonder Tours last minute for our layover. The respons was very quick and clear, and the transfer to the city was smooth.
Berk was a wonderful, knowledgeable, passionate tour guide who made this one of the most best experiences we have ever had. He scheduled everything fr...
I arranged a tour with Eternal Wonder for my layover in Istanbul. Unfortunately, my flight from Athens had technical difficulty and I connected with m...
Good organization and everything was easy to access. The whole experience was smooth and well arranged. Recommend it.
Overall, the tour was very good. They were very attentive to our arrival, the vehicle used for the transfers was good, and the guide, Berat, was excel...
Wonderful experience on a cold day. It was a good experience of all the major attractions. The tour guide was very knowledgeable and friendly
Great time with the personal tour guide. The schedule allowed us to explore Istanbul at our own pace. Very informative and attentive guide. Everything...